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How to Add an Alias to Outlook 365 / Exchange Hosted Email

My email used to be exchange, but we recently were moved over to outlook365, this post is to help people who use outlook365, but also people who think they're using exchange who are using outlook365.

I wanted to create some emails that automatically forward to other people in the office. Often companies use these 3:

  • info@example.com
  • sales@example.com
  • orders@example.com
First visit portal.microsoftonline.com - if you have never used this, you might not have the same capability. 

  • Click "Home":
  • Click "Options":
  • Click "Manage Myself" and change to "My Organization"
  • Click "Distribution Groups"


Here is where you can Edit or Add new Alias Email Accounts on outlook365.

To Create New:

  1. Click "New"
  2. Display name - This is similar to account holder name. Just put "sales" or whatever, you can change this later.
  3. Alias is the internal name for the group, should be unique and descriptive so everyone joining knows what group they're part of. 
  4. Email - This is where you select the name. put 'sales' or 'example' 
  5. create a simple description. this will help you in the long run. 
  6. Ownership - people that can edit the group
  7. Membership - people that receive emails sent to the alias
  8. Membership approval - you can change rules for who can be in the group.
  9. Click Save!


For more info read this:
If link is private


Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Live@edu
Topic Last Modified: 2011-12-01
After you create a distribution group, you can view the properties of the group or make changes and set additional details in the Exchange Control Panel. Here's how:
  1. Select Manage My Organization > Users & Groups > Distribution Groups.
  2. In the Groups list, select the group you want to view or change.
  3. After you have selected a group, click Details. You can view or change the following:
    General This section provides basic information about the group.
    • * Display name This name appears in the shared address book, on the To: line when e-mail is sent to this group, and in the Groups list. The display name is required and should be user-friendly so people recognize what it is. It also has to be unique in your domain.
      If you've implemented a group naming policy, the display name has to conform to the naming format defined by the policy.
    • * Alias The name portion of the e-mail address that appears to the left of the @ symbol. It has to be unique in your domain. When a user types the alias in the To: line of an e-mail, it resolves to the group's display name.
    • * E-mail address The e-mail address for the group. If you change it, it must be unique in your domain.
    • Description Use this field to describe the group so people know what the purpose of the group is.
    • Hide this group from the shared address book Select this check box if you don't want users to see this group in the shared address book. To send e-mail to this group, a sender has to type the group's e-mail address for this group in the To: or Cc: fields. Consider hiding security groups because they're typically used to assign permissions to group members and not to send e-mail.
    Ownership Use this section to assign group owners. The group owner can add members to the group, approve or reject requests to join or leave the group, and approve or reject messages sent to the group.
    • * Owners By default, the person who creates a group is the owner. All groups must have at least one owner. You can add owners by clicking Add. You can remove an owner by selecting the owner and then clicking Remove.
    Membership Use this section to add or remove members. Group owners don't have to be members of the group.
    • Members To add members, click Add. Select a user or other group and click Add. When you are finished adding members, click OK to return to Group properties. To remove members, select a member from the list and click Remove.
    Membership Approval Use this section to specify whether approval is required for people to join or leave the group.
    • Choose whether owner approval is required to join the group These settings apply to membership. Select one of the following settings:
      Open: Anyone can join this group without being approved by the group owners
      Closed: Members can be added only by the group owners. All requests to join will be rejected automatically
      Owner Approval: All requests are manually approved or rejected by the owners If you select this option, the group owner or owners receive an e-mail requesting approval to join the group.
    • Choose whether the group is open to leave Select one of the following settings:
      Open: Anyone can leave this group without being approved by the group owners
      Closed: Members can be removed only by the group owners. All requests to leave will be rejected automatically If you select this option, the group owner or owners receive an e-mail requesting approval to leave the group.
    Delivery Management Use this section to manage who can send mail to this group.
    • Only senders inside my organization Select this option to allow only senders in your organization to send messages to the group. This means that if someone outside of your organization sends an e-mail message to this group, it is rejected. This is the default setting.
    • Senders inside and outside of my organization Select this option to allow anyone to send messages to the group.
      You can further limit who can send messages to the group by allowing only specific senders to send message to this group. Click Add and then select users, groups, or external contacts. If you add senders to this list, they are the only ones who can send mail to the group. Mail sent by anyone not in the list is rejected.
      Important If you have configured the group to allow only senders inside your organization to send messages to the group, e-mail sent from an external contact is rejected, even if they are added to this list.
      To remove a person or a group from the list, select them from the list and then click Remove.
    Message Approval Use this section to set options for moderating the group. Moderators approve or reject messages sent to the group before they reach the group members.
    • Messages sent to this group have to be approved by a moderator This check box isn't selected by default. If you select this check box, incoming messages are reviewed by the group moderators before delivery. Group moderators can approve or reject incoming messages.
    • Group moderators To add group moderators, click Add. To remove a moderator, select the moderator, and then click Remove. If you have selected "Messages sent to this group have to be approved by a moderator" and you don't select a moderator, messages to the group are sent to the group owners for approval.
    • Senders who don't require message approval To add people or groups that can bypass moderation for this group, click Add. To remove a person or a group, select the item, and then click Remove.
    • Select moderation notifications Use this section to set how users are notified about message approval.
      Notify all senders when their messages aren't approved This is the default setting. Notify all senders, inside and outside your organization, when their message isn't approved.
      Notify senders in your organization only when their messages aren't approved When you select this option, only people or groups in your organization are notified when a message that they sent to the group isn't approved by a moderator.
      Don't notify anyone when a message isn't approved When you select this option, notifications aren't sent to message senders whose messages aren't approved by the group moderators.
    E-Mail Options Use this section to view the e-mail address for the group.
    MailTip Use this section to add a MailTip to alert users of potential issues if they send a message to this recipient. A MailTip is text that is displayed in the infobar when this recipient is added to the To, Cc, or Bcc fields of a new e-mail message. For more information, see Configure MailTips.
    For example, you could add a MailTip to large groups to warn potential senders that their message will be sent to lots of people.
  4. When you're finished, click Save to keep your changes or click Cancel to close the dialog box.

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